Have you ever wanted to fire a client?
The anxiety that comes with not being happy working with someone can paralyze you. I know, it’s happened to me.
You open your email and you see their name. Your blood pressure rises. You read every little inflection in their emails with a negative voice. You complain to your colleagues (hopefully not on public social media!) and your family about said client.
It’s time to fire them.
But here’s the thing – it’s business, it’s not personal.
That’s what we talk about in today’s training call: How to Fire a Client.
There is a good process that you can use that will help you to still be a good business owner even when you are ceasing your working relationship with them.
I like to describe it as transitioning your client out of your business. It’s kinder, and it really helps to take the emotion out of it.
On today’s call we cover why you might fire a client, tips on how to do it all professionally and easily, what you should (and should not!) provide to them after your relationship ends, and what your responsibilities are in the transition.
Check out the lesson here:
Click the image above or click here to watch the training session.
I really want to hear your feedback on this training.
I get a lot of people telling me they never looked at things this way, so I’d love to hear if you got some good advice out of this one!
Believe me, I have transitioned MANY clients over my almost 19 years in business, and as I say in the video, there is probably only one ex-client who I would never contact again. So my tips work! 🙂
I’d love to hear your comments on this topic – post them below.