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getting started as a va

5 Great Questions to Ask in a Consultation Call

When someone contacts you to ask about how your Virtual Assistant services can help them, how does the conversation flow? Do you tell them about your service offerings? Do they ask how you can help them? How often do you sign the client when you are on that consultation call? All the time? Most of the time? Only some of the time? Hardly ever? If you are not closing the sale all or even most of the time, it could be your approach that’s the problem. I teach my students that it’s more important to listen than to talk on consultation calls. The client will let you know what they need if you ask them the right questions. Here are… Read More »5 Great Questions to Ask in a Consultation Call

Waiting to market until your website is live?

I had a conversation with a VA recently about websites. One of the key stopping points for many VAs who are just getting started is their website. The issue is one of a few things: they can’t afford to get a website up yet they are exhaustively working on the page content and they are not ready to get it developed yet they are trying to learn HTML themselves so they can build their own website they are working with a designer to get it ‘just right’ and the designer is very busy … the list of reasons to not have it live yet goes on and on Essentially, they are making excuses for not ‘getting out there’, and they… Read More »Waiting to market until your website is live?

Have you defined your target market?

Many Virtual Assistants who are just getting started make one big mistake … they think they can provide support for anyone. The question – ‘Who is your target market?’ often brings the response ‘Oh, I can help everyone. Everybody needs my services.’ While this is not exactly a false statement (many people need a variety of services that a VA can offer), it will really slow down the funnel of clients that you will attract. It doesn’t matter if you are just getting started or if you are looking to expand or grow your business. Getting specific about who you are serving is the fastest way to grow your client list. By really understand who you are serving, and how… Read More »Have you defined your target market?

Q&A: Should I Start a VA Business?

Many administrative professionals are starting to discover the Virtual Assistant industry, and are asking questions about how to get started. In my networking circles, the admin professionals who want to get into the VA industry are hesitant because they are not sure of the earning potential of being a VA. They are concerned that their job security will be gone by deciding to go out on their own. This is a real fear, and there is some validity to it if you do not do your research before getting into business. I have also come across a lot of new VAs who got started without the proper preparation and research, and who are now struggling to find clients. The good… Read More »Q&A: Should I Start a VA Business?

Do You Know Your Value?

It’s easy to say that you know your value, but you could be sabotaging yourself and your business by not paying enough attention to this very important item. By setting the proper value on the services you provide, you will set your rates where you can charge what you deserve and also be successful. How do you know if you are charging enough?

Who Is Your Ideal Client?

I had a conversation with a VA last week who was trying to decide who her ideal client was. She had selected a market to work with that she thought would be a ‘good market’ because they needed a lot of support.

Smart Tips About Tracking Your VA Task Time

Whether you are just getting started in your VA business, or whether you are looking to grow, you will need to have a solid time tracking system in place. Effectively and accurately tracking your time is something that seems easy to do, but can just as easily get out of control if you let it.