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being accountable

5 Steps Virtual Assistants Need to Take to Fix Mistakes

We all make mistakes. It’s how you handle them that can set you apart from your Virtual Assistant colleagues. What do you do when something goes wrong for one of your clients? • Maybe you have sent something out with a typo or a broken link on it.• Maybe you have answered a client request incorrectly.• Maybe you charged a client the wrong amount for something they bought.• Maybe you forgot to schedule important social media posts.• Maybe you have taken three times as long to complete a task as they budgeted.• Or maybe you have done something differently than what the client expected you to do. The list can go on. We are all human, including our clients. Mistakes… Read More »5 Steps Virtual Assistants Need to Take to Fix Mistakes

Managing Commitment Will Make You a Better VA

Here’s the story of when my piano teacher fired me for a lack of commitment. When you start learning something new, it’s not too hard to find your commitment – and motivation – to want to do it well. As time wears on, and the shine wears off, it becomes harder to keep up the initial level of commitment. We need to find ways to get motivated to keep going. Much of the time if we don’t get help with motivation, we simply give up. It’s why most New Year’s resolutions don’t last. It’s also why my piano teacher fired me when I was 15. I was a very good piano player. I could pick up a piece of music… Read More »Managing Commitment Will Make You a Better VA

How To Fix the Biggest Problem in Your Virtual Assistant Business

What is your biggest problem in your VA business? I recently had a conversation with a VA who was just getting her business started. I had offered her a complimentary consultation to answer some of her questions about getting started. Her question list was very, very long. That’s not a bad thing, but when you have lots of questions, guess what happens quickly? … OVERWHELM. She was overwhelmed by the things she thought she needed to do. She was overwhelmed by the things she wanted to do. She was overwhelmed by the things that she didn’t even realize she should be doing. She was kind of a mess. She felt overwhelmed, and confused, and really lost. The first thing I… Read More »How To Fix the Biggest Problem in Your Virtual Assistant Business

Time To Set New Goals!

A change of seasons often brings along a change of thought patterns. Spring usually makes us think of renewing and growth. Summer means time off and relaxing, or increased family time. When Fall arrives, and everyone goes back to school, and vacations are over, it usually means that we get back to our busy lives. Many business owners set new goals each quarter, or each season. It’s a good practice to get into because of the way our mindset naturally shifts as the seasons change. So here we are at the beginning of a new quarter, and it’s time to set some new goals. How do you set goals in your business? Do you just think about them? Do you… Read More »Time To Set New Goals!

Do You Feel Like You Are All Alone in Your VA Business?

Do you ever feel like you are all alone in your business? It’s such a common feeling – because we are mainly solopreneurs, we spend a lot of our time on our own. Busy times take us away from the social atmosphere of working online and we can get lonesome, quickly. It happens to me all the time. If it happens to you, you are not alone! I’m not really talking about wanting to socialize though, not really. I’m talking about making decisions in our business on your own. Spending your own money on expenses. Feeling down about revenue if you aren’t making as much as you want. When we think we have to be an island, that’s when things… Read More »Do You Feel Like You Are All Alone in Your VA Business?

Planning Time – Make a Big Change for Your Virtual Assistant Business

Researching, planning, organizing, deciding, shopping, implementing. Running a business is a lot like holidayshopping, isn’t it? Maybe not as fun, but definitely as hectic, and the payoff is definitely as good if not better if you get it right. When was the last time you sat down and really planned what is coming next in your business? You know the way to business growth is through planning, goal setting and then implementing those goals. But are you doing it? I spoke with a VA last week who was not motivated to start doing anything because she was happy with the ‘status quo’ in her business. When I pressed her for some goals, she decided that yes, she wanted to make more… Read More »Planning Time – Make a Big Change for Your Virtual Assistant Business

How to Get More Done Starting Today

Things have been exceeding busy in my work and life the last several months. From a personal standpoint, I have helped run three huge fund raisers and I have also been acting as campaign advisor for a friend of mine who is running for a city council position in the municipal election. I also hosted two huge parties at our house – one a family reunion (of sorts) and the other our annual pig roast and bocce tournament (usually with about 70 attendees). From a business standpoint, I have been uber busy as my clients are all very busy, successful business coaches who are rolling out great new products and programs. And, I rolled out a new session of my… Read More »How to Get More Done Starting Today

Make a Decision – And Stick to It

I was recently at a conference and had an ‘a-ha’ moment. I realized that one of my business downfalls is sticking to decisions I make. It’s easy enough to make a decision about something, but then the follow through for that is really the more important part of keeping the decision. For instance, if you decide to do a certain marketing initiative in your business, what are your next steps? Do you write it down? Tell someone? Set up a strategy? Who holds you accountable to getting it done? Making the decision is usually the part that feels most challenging, but it’s the rest of it that often makes things not work. Here are my tips for how to make… Read More »Make a Decision – And Stick to It