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Dealing with Difficult Clients as a VA

Have you ever had a difficult situation arise with a client? Let me give you a few examples: – they send you all their work last minute (their lack of preparation means your emergency, doesn’t it?)- they don’t pay you on time (or without constant nudging) – they complain about every little thing – they ask the same questions over and over again – they send you a million emails to communicate something simple – they don’t change subject lines in their emails if the subject matter changes (this is a huge pet peeve of mine! – how do I ever find that thing we talked about?) You get the picture. Virtual working brings with it a need for steady… Read More »Dealing with Difficult Clients as a VA

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Planning Time – Make a Big Change for Your Virtual Assistant Business

Researching, planning, organizing, deciding, shopping, implementing. Running a business is a lot like holidayshopping, isn’t it? Maybe not as fun, but definitely as hectic, and the payoff is definitely as good if not better if you get it right. When was the last time you sat down and really planned what is coming next in your business? You know the way to business growth is through planning, goal setting and then implementing those goals. But are you doing it? I spoke with a VA last week who was not motivated to start doing anything because she was happy with the ‘status quo’ in her business. When I pressed her for some goals, she decided that yes, she wanted to make more… Read More »Planning Time – Make a Big Change for Your Virtual Assistant Business

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Use this Networking Strategy to Get More VA Clients

Building a business can seem like an impossible uphill climb some days. You look at your client list, or your revenue, and you might get discouraged if it’s not where you want it to be. Maybe you don’t have enough clients. Maybe you don’t really like some of your clients. Maybe you don’t think you are making enough (read: charging enough!) money. But how do you get to where you want to be? Well, the harsh reality is that you need to get better clients. And the only way to get better clients is to get connected with the right groups of people. Look at your client list now. Where did your best clients come from? (Don’t have any clients… Read More »Use this Networking Strategy to Get More VA Clients

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4 Reasons VA Clients Will Buy From You

The most challenging thing I find as a business owner is to really believe that there are great clients out there that will pay you what you deserve and who will respect and adore you. I have found great clients, I have worked with great clients, but it’s still sometimes a challenge to convince myself that some of the people I have chosen to work with over the years have not been great. Does that make sense? I chalk it up to a value thing. Many of us have a very hard time recognizing our own value.  Maybe we have had a run of bad luck, or maybe we took on clients that we really didn’t want to work with,… Read More »4 Reasons VA Clients Will Buy From You

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Want More Virtual Assistants Clients? Be Special!

The biggest wish of most VAs I come into contact with is to have more clients … better clients … great clients. But many times they are not doing anything to find those clients. Look at your client list. Do you love everyone you work with? Are there people you ‘watch’ online that you wish you could work with? I know there are people that I would love to work with … so how do you stand out? Be special. Get specialized. Get known for what you do best. Think about those clients for a moment. They know what they need help or support with. In many cases, they are looking for that help when they are networking, whether it’s… Read More »Want More Virtual Assistants Clients? Be Special!

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How to Get 100 Virtual Assistant Clients

One of my clients gives some profound advice in her first book. It’s about getting clients. She talks about numbers being so important in business. I agree with her … you know I talk about the numbers (and math!) all the time. But she does things on a much larger scale than I do. So when I came across this gem from her, I realized I hadn’t thought of it in the same terms before, even though I talk about the same concept (keep doing what works!) The quote reads: If you can get one client, you can get ten. If you can get ten clients, you can get 100. – Odette Laurie I read that and I realized the… Read More »How to Get 100 Virtual Assistant Clients

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When Is It Time To Fire A Client?

We work so hard to bring on clients, that we hate to part ways, don’t we? But sometimes … it’s necessary. I have let go of many clients over the years. Have you? I know it sounds harsh to say you ‘fire’ a client, but that’s really what it is. For various reasons, sometimes people just aren’t the right fit. Maybe they need too much support. Maybe they do too many things last-minute. Maybe your personalities just don’t jive. Maybe it’s a little bit of all three of those things! Whatever the reason, you should regularly look at your current roster of clients and assess who is a great client, and who is not. Recently I had to make a… Read More »When Is It Time To Fire A Client?

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Finding Clients for Your VA Business

What’s the number one question I get asked? Hands down …. it’s “How do I find clients?” We build the business, we determine the rates and services, we finish the website, we network … and yet we still don’t know where to find clients. I’m not talking about one or two clients. I’m talking about a steady flow of clients. When many of us started our business, we said Yes to whoever asked us to work with them. Money in the door is the key thing to get your business off the ground, that’s for sure. But as the business builds you want to know where you can find your clients all the time. This is something a lot of… Read More »Finding Clients for Your VA Business

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