How to Onboard Clients (the Right Way!)

First impressions matter, in every relationship – but especially in business. When a client has paid you money or agreed to work with you, their expectations kick into gear immediately. If you aren’t providing a great first impression, you could be losing a bit of your client’s trust before you even start working together. Have […]

Boundaries Help You Build a Better VA Business

“You teach people how to treat you.” Boundaries are essential to any successful business. There are boundaries that are necessary for many parts of your business, but in terms of client boundaries, you need to really think about many things, and you need to set your own policies or boundaries to manage the different personalities […]