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how to fire a client

How to Fire a VA Client

So I had another interesting ‘case’ last week. I fired a client. Not the first one I’ve fired, and I’m sure won’t be the last, but this one brought with it an interesting experience that I thought I should share with you. The client was a referral last year. When we initially started working together, communication was sketchy. I noticed that this client would tend to get very upset when anything went wrong. If there was an error made by any member of the team, the curses flew (yep, she openly swore) and the relationship with the offending team member fizzled quickly and she usually found a way to fire them. Bottom line, she wasn’t my ideal client, but we… Read More »How to Fire a VA Client