How to Onboard Clients (the Right Way!)
First impressions matter, in every relationship – but especially in business. When a client has paid you money or agreed to work with you, their expectations kick into gear immediately. If you aren’t providing a great first impression, you could be losing a bit of your client’s trust before you even start working together. Have you developed a great onboarding process for your new clients? If you haven’t, I have some great tips for you. Your process for onboarding clients should be all about clarity and communication. 1. Send a welcome letter or email. Once a client agrees to work with you, clearly outline what comes next for them. Be succinct in your emails – try not to get too… Read More »How to Onboard Clients (the Right Way!)