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virtual assistant business success

5 Steps Virtual Assistants Need to Take to Fix Mistakes

We all make mistakes. It’s how you handle them that can set you apart from your Virtual Assistant colleagues. What do you do when something goes wrong for one of your clients? • Maybe you have sent something out with a typo or a broken link on it.• Maybe you have answered a client request incorrectly.• Maybe you charged a client the wrong amount for something they bought.• Maybe you forgot to schedule important social media posts.• Maybe you have taken three times as long to complete a task as they budgeted.• Or maybe you have done something differently than what the client expected you to do. The list can go on. We are all human, including our clients. Mistakes… Read More »5 Steps Virtual Assistants Need to Take to Fix Mistakes

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Still Struggling to Make a Go of Your VA Business? Read this.

If you are still struggling to make your Virtual Assistant business work, I am glad you are here. It’s time for a pep talk! So much of what we read online tells us what we are doing wrong, or what we should do differently to make our business work. I decided that today I want to celebrate YOU. I want to congratulate you for deciding to start. I want to congratulate you for learning SO many new things (some of which aren’t even interesting or fun!) I want to congratulate you for doing what so many people never do. And I want to congratulate you for believing in yourself. Because when you first started, you believed in yourself. Do you… Read More »Still Struggling to Make a Go of Your VA Business? Read this.

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What You Need to Know About Being a Virtual Assistant

Being a Virtual Assistant is a great way to be your own boss and to be in charge of your own schedule – right? Sure, but there is a lot more to it. When you start a VA business, you are not just offering services to clients in exchange for payment, you are becoming a business owner. If you want to be in business for any length of time, you need to start thinking of yourself as a business owner right now. I often ask VAs like you why they want to run their own VA business – and most of the time your reasons are very personal. • You want to be more available for your family • You… Read More »What You Need to Know About Being a Virtual Assistant

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How to Stay Positive and Optimistic When Being a VA is Hard

The power of positive thinking in your Virtual Assistant business is an excellent skill to learn. Do you have trouble staying positive? When we start our VA business, it is easy to be optimistic. But as time goes on, it is very easy to let negativity set in. Sometimes we just have a bad day. Sometimes we get overwhelmed by client work. Sometimes we struggle to find clients. Sometimes we feel like it’s too much, and it’s probably just easier to go back to a J-O-B. There are any number of things that may take over that positive area of your brain and bring you down. Wow, nice optimistic article, eh?! But this is a real issue – especially during… Read More »How to Stay Positive and Optimistic When Being a VA is Hard

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3 Simple Tips To Value Your Virtual Assistant Clients

Without clients we don’t have a VA business. So we need to be sure we appreciate our clients – even on the difficult days! Your clients are the people who pay you money to do what you love. We appreciate that, of course, because we need them to keep doing that so we can stay in business. But it is important to nurture your client relationships to make our daily work more enjoyable too. Whether your relationship is in the beginning stages, or has existed for a long time, focus on how valuable the client is. When you first start working with someone there is always a learning curve as you get to know each other, and communication is really… Read More »3 Simple Tips To Value Your Virtual Assistant Clients

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How To Fix the Biggest Problem in Your Virtual Assistant Business

What is your biggest problem in your VA business? I recently had a conversation with a VA who was just getting her business started. I had offered her a complimentary consultation to answer some of her questions about getting started. Her question list was very, very long. That’s not a bad thing, but when you have lots of questions, guess what happens quickly? … OVERWHELM. She was overwhelmed by the things she thought she needed to do. She was overwhelmed by the things she wanted to do. She was overwhelmed by the things that she didn’t even realize she should be doing. She was kind of a mess. She felt overwhelmed, and confused, and really lost. The first thing I… Read More »How To Fix the Biggest Problem in Your Virtual Assistant Business

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Can I Really Make A Living as a Virtual Assistant?

When you are considering starting a VA business, this is often the first question that you ask someone. Can I really make a living as  Virtual Assistant? Of course you can! Thousands of women (and men!) and doing it worldwide. It probably seems to good to be true – working from home, setting your own hours, setting your rates – and the clients just roll in. Right?  Well, not quite. Being a Virtual Assistant is often much more difficult than just getting up and going to a job every day. Yes you have the luxury of not having the commute, or that crabby boss, but you really need to set yourself up for success if you want to be a… Read More »Can I Really Make A Living as a Virtual Assistant?

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What Firing My House Cleaner Taught Me About Communication

Do you have an onboarding process for a new client? How about for a new team member? When you bring someone in to work with you in any capacity, you should have an intake procedure that helps you get the information you need from them, and give the information to them that they need to do their job properly. What about communication policies? Do you have a set of rules around how you communicate with people in your business? You should be very clear about who does what, and how everyone communicate with each other. I learned a valuable lesson about both of these things recently – and it had nothing to do with clients or team members (well, not really!). It had… Read More »What Firing My House Cleaner Taught Me About Communication

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