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virtual assistant business strategy

What’s Your Earning Potential As a Virtual Assistant?

One of the questions I get asked often is how much money a VA can make. Well, the answer to that question is similar to the answer to this one: how long is a piece of string? The fact is that when you are a small business owner, you are the one in control of how much you earn in your business. If you want to have a small, part time business that allows you to be at home for your family and work around a busy schedule, then you can choose to do that. If you want to work full time as a solopreneurs, and work only during regular business hours, and you just want to replace the income… Read More »What’s Your Earning Potential As a Virtual Assistant?

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It’s right in front of you!

As you reflect on what to do next in the various parts of your business, where you do you tend to look? Do you research on the ‘net for the latest trend? Do you get ‘shiny object syndrome’ – where you get easily distracted? Or do you look to where you have been already? Keeping up with trends and new stuff is a good idea in your business, but when you are looking to build your business, you could be looking away when you should be looking within. Think about all of the things you have done in your business to date. Maybe you have done research, or writing, or planning or strategizing. What have you done with all of… Read More »It’s right in front of you!

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Are you looking at the big picture?

I’m writing this as I am away at my mastermind retreat with some Virtual Assistant colleagues. Each year we take a few days and travel to a cottage to brainstorm, work on our businesses, and to relax from the busy-ness of our businesses. One of the things we do before we get to our retreat is we plan what we want to get done while we are there. We all do marketing and networking and business building on a regular basis, but the retreat allows us to look at the big picture … I find that’s something we don’t always take the time to do. When we can turn off the noises around us and just reflect on where we… Read More »Are you looking at the big picture?

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Strategies for a Thriving VA Business

Do you strategize in every area of your business? Only some areas? (or should I even ask – any??) Many virtual professionals I know have gone through that phase where they just put one foot in front of the other and hope that things go well. The problem with that is that if you don’t have a plan in place, you can experience a lot of issues. you can go off track worse, you can go nowhere you can’t measure your successes In order to know whether things are going the best way possible in your business it’s important to determine where you want to go, how you want to get there, how you are GOING to get there, and… Read More »Strategies for a Thriving VA Business

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Who else wants to make more money?

When you start your business, you probably want to do it for a number of reasons: you want to work from home you don’t want to have a boss anymore you want to set your own schedule you want to be available for your family and probably a lot of other reasons. But once you are set up, you quickly realize that in order to stay in business, you need to make money. Because of our motivation for our original reasons for starting our business, the money issue sometimes gets put off to the side. But the bottom line is that in order for your business to continue to be viable, we have to constantly come up with ideas on… Read More »Who else wants to make more money?

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3 Steps to Better Customer Service

We recently took a trip to Boston to see our first Red Sox game. What a great time. From the drive there to the drive back, and everything in between, we were surprised at how kind and gracious everyone was, everywhere we went. Yes, we were tourists in a tourist town, but it was more than that. We really found that the people we came into contact with went above and beyond the standards of what we are accustomed to for kindness in customer service. In the service and support industry, customer service is key to making sure that your clients feel important and special … and it’s not that hard to do. Here are three steps you can take… Read More »3 Steps to Better Customer Service

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Can I See Your Face? How To Build Know, Like and Trust with Your VA Clients

In any business, building relationships is one of the most important skills. In virtual business, it’s even more important. So let me ask you something – can I see your face on your website? Every time I visit a virtual professional’s website, I look for their face. I look to see that they are a real person, and that I can see them. There are many reasons that people say they don’t put their personal information on their website, but i have yet to hear a really good one. Even if your company is a company, you should still have a face. You should still put your name and your bio (or ‘about’) on your website. People will get a… Read More »Can I See Your Face? How To Build Know, Like and Trust with Your VA Clients

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Stop, Drop and Smell the Roses

Summertime is one of the busiest times for most small business owners. Kids are home from school, maybe there’s a cottage, and certainly there is more activity in general as everyone tries to enjoy the nice weather. With any luck, your clients will take holidays and the work pace will slow down so you can incorporate the new level of activity in your household. But even if there is more client work than you anticipated, don’t forget that burnout comes easily when you’re not paying attention. How to handle this? First of all, be aware of your limitations. If you know you are taking holidays, let your clients know with plenty of notice. Be sure that anything they need in… Read More »Stop, Drop and Smell the Roses

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